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Originally Posted by pylon
But you weren't treated differently than any other customer. You were not discriminated against, and as you said yourself, it is in the membership terms and conditions. If you cannot understand why they do this, maybe stop shopping at Costco.
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I never argued that I was discriminated against. I argued that it was an invasion of privacy. Also, as I mentioned in my post, I bypassed them once, then read the terms and conditions. All I'm pointing out is that I find the practice offensive, and, consequently, limit my shopping at Costco as a result.
Quote:
Originally Posted by Azure
From what I've read, Costco does it as much to actually check your receipt and make sure you're not stealing anything since they don't have scanners at the entrances, as they do it to have customer interaction among all their employees since everyone takes a turn at the door.
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If you believe that, then I have a bridge to sell you in San Francisco.
If they wanted more customer interaction, they could try having people roam the aisle to answer questions about the products?
Quote:
Originally Posted by blankall
Costco is a private company located on private premises. They have the right to make a quick check of your goods a part of the terms of shopping there. You make it sound like they were trying to give you a body cavity search.
The store isn't assuming you're a thief. They are assuming that there are thieves out there, which is totally correct. Costco unlike most other retailers has expensive items on display that the customer can grab without supervision. The extra security is justified.
Costco is not a place you go to for one on one customer service.
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You get the same answer as pylon (above).
Would you be offended if they required a body cavity search instead of making you stand in line to show your receipt? How about opening up your purse/bag to show that it is empty?
Quote:
Originally Posted by Bertuzzied
I guess they have no right looking for your valuepack of Preparation H.
So any store that has those electronic buzzer things like Best Buy or the Calgary public library. Do you try to go around them or leap over them? They are assuming you are a thief too.
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The electronic buzzer doesn't infringe on my privacy at all. Once I have concluded my shopping and paid for my purchases, I can leave unimpeded. I can't do that at Costco.
I'd even argue that the installing electronic buzzers at Costco would be much more efficient than someone armed with a sharpie who looks over my cart for 2 seconds before marking it.