Quote:
Originally Posted by AR_Six
Over my past 10 flights I think 6 have been Westjet and 4 Air Canada. On that track record at this point if I can get the flight for about the same price on both, I'm flying Air Canada. I like the planes much better. That said, I disagree on the Westjet employees; in terms of service in my experience they trounce AC.
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The reason I dislike their employees is that they think they are awesome and don't need to do anything to provide good service. It is "is" with West Jet. On my (almost 2 hour late) flight home from Edmonton yesterday (being 2 hours late on a 30 minute flight is outstanding in it's own right) the VP of marketing was on the plane and got up - made a small remark about being sorry about the tardiness and advised us all that WestJet has the best employees in the industry and could we all give them a round of applause. Seriously? Arrogance through and through.