Quote:
Originally Posted by Canehdianman
Thanks Hesla.
As I said, I understand the dilemma he's facing. I think that charging a fee to take the measurement is perfectly reasonable and would likely have resulted in me returning to his establishment in the future. The option he chose, however, means that I won't ever be setting foot in there.
I managed to calculate my PD myself, using a ruler and the camera on my phone. However, I think I'm still going to send him a request, pursuant to the Health Information Act, requesting all of my information on file.
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It is a tough decision. Some people will yell and scream if there is a charge associated with it as well.
Your thoughts on it are the reason that flat out refusal is not an option in my office. We have had great feedback by spending the time while doing a PD measurement to educate patients on the benefits of purchasing in store and I think our patients really appreciate the information.