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Originally Posted by Snakeeye
My personal favorite ticketmaster rape charge is the $2.50 fee for buying a ticket outside of the city the event is being held in.
Apparently it costs more money to use the computer in Calgary to print a ticket for an event in Red Deer than it does to use the computer in Red Deer.
The problem with ticketmaster is that in being a monopoly, they can combine ridiculously high fees with ridiculously poor service, and get away with it. Their internet site sucks, and it is a crap shoot whether it will actually work, but calling is no better, as they closed all of their local call centres rerouting you to some of the worlds dumbest human beings at their call centre in Orlando.
The problem will never change until a large number of companies that use ticketmaster abandon them.
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I was trying to think of why they aren't a monopoly earlier. I couldn't come up with any reason's. Maybe Troutman could shed some insight.
If they do in fact have market power why haven't they been challenged on it?