[albertGQ]

Hello CP. I hope I can get some quick help for this situation. A friend of mine wrote a final exam in one of her courses a couple weeks ago. For some odd reason, she is missing her final exam mark. She has a mark for mid term one & a mark for mid term two but the final exam mark shows a 0 with a final mark of only 64. She went in with an A but now has a C+. She assured me that she put her name & student ID number on her test as they reiterated this multiple times during the exam. They told all 600 students that if there was an error, then it would be the student’s fault and there would be no mark for them.

So what can she do now? I told her to call her professor. But we know how difficult it is to get a hold of professor’s sometimes, especially during the holidays. Does she has any other options? Is there a main line you can call for situations like this?
Any help would be greatly appreciated. Thanks!