Quote:
Originally Posted by OldDutch
Bump, quick update. I took my MacBook Air into the Apple store today and got quoted $415 to replace the screen.
The guy asked me what happened and I told him my son cracked it by accident.
He then said "Well stuff happens, I'll tell you what, how about we cover this one for you."
$0, and one happy Apple customer!
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Apple did this with my battery replacement on my 4 year old laptop as well this summer - battery was out of warranty, had 800 cycles on it, and so it was well and truly worn out. Five minutes later the battery is replaced, at no charge, just a "Apple appreciates your business", and he hands it back to me.
Not as good a story as yours though!