Quote:
Originally Posted by 3 Justin 3
I tried to search for a thread because I know one exists, but the system won't work for me to search. Anyway, my internet has crashed 4 nights in a row now (between 12am and 2am, right when I play xbox). And will stay crashed for about 30 minutes with me resetting the router, unplugging the modem over and over, etc. until it works.
I want to call Shaw and complain because this is getting ridiculous, every night.
My question is, has anyone else had problems?
Also, how should I complain to get the most back? I will ask for a new modem to start, but Shaw is pissing me off.
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Instead of putting up with it for weeks and getting angry and frustrated, why not just call them as soon as it happens. Their service calls are free anyway. Do you call your car a piece of junk before you've taken it to the mechanic?