Lawsuits like this are garbage, IMO.
I am a regular patron at my local casino. I enjoy it. And I am responsible with my gambling habits.
There is a woman who is attempting to sue to two casinos in my neighborhood. Casinos have good policies in place they just do not enforce them. I know you can self exclude yourself from casinos here, its apparently an extensive process that takes a good 30 mins and you have to sign many documents and get your picture taken from several angles. However, security in no way attempts to block excluded people from entering the casino. Their excuse is that the facial recognition software they have is not good enough but they are working on it. That is a bunch of BS. Any gambler who enters a casino as much as these people do is well known by security, and security knows they have self excluded themselves. They just turn a blind eye to it.
The last time my friend was in the UK, he looked into checking out a casino there but he had to use his ID and sign up for a card that he would have to swipe before entering any casino and it brings up all your information right then and there. He decided against it, thought it was a hassle. Seems like a perfectly reasonable solution that would be easy to implement. If the government was actually serious about dealing with problem gambling this would be a great solution. If you had to swipe a card before you entered that then showed security all your info it would reduce issues like this. It would make self exclusion actually work. In my area we had several casinos letting in minors for crying out loud. It would eliminate that issue. It would never happen tho. Less money for the casino, means less money for the municipalities.
I know some people are against holding peoples hands when it comes to stuff like this. However, the government has chosen to profit of an industry that takes advantage of peoples addiction and brings in crime to the immediate surrounding area. When the government makes the choice to profit off stuff like this, they owe it to the public to limit as much damage as they can. If it takes some hand holding, im ok with that. I've seen many people with obvious mental disorders gambling, which i think is a complete joke. They let people in that are so intoxicated they could barely walk. As mentioned before they let in minors and they let in people that are trying to exclude themselves. So long as you are putting money into the machines they do not care.
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