So my phone is having an issue where sometimes when I get a text message the backlight doesn't turn on regardless of what I do until I lock it and unlock it again. It's not a regular problem but something that happens about once or twice a week, but when it happens it's fairly annoying. So I went into the Apple store and talked to a guy working there and he said that restoring it would solve the issue, if not I should come back and they'll swap it out. So I restore it and it doesn't fix anything, so I go back in and the lady tells me that since they can't recreate the issue in store there's nothing they can do about it. Frustrating because I have AppleCare for another year, but it can't fix any of the issues I'm having especially because everyone else gets their issue fixed if they drop it and it shatters.
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