I had water damage in my condo last summer after a heavy rain storm. It turns out the drains on the roof were blocked. The walls and ceilings were damaged in two bathrooms.
Next day the property manager sent out restoration people - they installed these big noisy heaters to dry out the walls. They didn't notice that one of the heaters was too close to my aquarium, and my wine cellar. I haven't decided if I will pursue a claim for spoiled wine.
Other than that, I had a good experience. All the damage is covered by the condo's insurance, and the Board agreed to pay the deductible. They replaced drywall, ceiling material and flooring. They were prepared to put new flooring over the entire main floor, even though the damage was only in one bathroom. Instead I had them out some nice tiles in the bathroom, which cost them less than the original quote.
My neighbor had far more damage, and is very frustrated. He wants the property manager fired, and the Board replaced.
I suppose the lesson is to get involved with the Board, and make sure your investment is protected. If our roof was properly inspected, this damage would not have happened. I was happy with the adjuster and the work done by the contractors.
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