Here's a couple of key points from an e-mail I just received from the Flames.
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1) What happens to the money I have paid?
Any games not played will be fully refunded and credited to your account.
The NHL has mandated minimum standards for the individual teams with regards to refunds for cancelled games. The Calgary Flames are pleased to have exceeded the minimum standards to provide more value to our season ticket holders. All fully paid accounts and accounts that maintain their formal payment plan will be given interest on the value of any games cancelled with interest calculated at a rate of 3% per annum.
Accounts must be in good standing to qualify. Interest will be calculated as follows:
The Flames will calculate interest by reference to games formally cancelled. For example, in the month of September we have two games scheduled to be played. If both games were cancelled, we would begin to pay interest on 2/45th on the value of your full season ticket package.
Interest would be credited monthly and would continue until the start of the 2012-13 season or September 2013 (in the event the entire season is cancelled), whichever occurs sooner.
E.g. In October, we have 7 games scheduled. If all games in October were cancelled we would then pay interest on 9/45th on the value of your full season ticket package.
If, at some point in time, the entire 2012/2013 season is cancelled, we would retroactively calculate the interest payable on the full amount on deposit for 12 months (September 16, 2012 until September 15, 2013).
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For those wondering about a full refund...
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8) How do I ensure I keep my rights to my seats for future seasons?
Refunds will be offered for any cancelled games. Requesting a refund of your entire payment will result in the loss of your ticket allotment and seniority.
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