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Quote:
You are likely aware that the National Hockey League and the National Hockey League Players' Association did not successfully negotiate a new collective bargaining agreement prior to the expiration of the current contract on September 15, 2012. As a result, the 2012-13 season may be delayed until a new agreement can be reached. This is not an action that either side takes lightly and we appreciate the effect it has on our fans.
It is our hope that a resolution is found quickly and there is no disruption to the current schedule. However, we recognize that the cancellation of games is a possibility and you may have questions about your ticket account and the money you have already paid.
Should games be formally cancelled, interest will be paid on the value of cancelled games at a rate of 3% per annum. Interest will be paid on accounts in good standing that are paid in full or on a formal payment plan.
Please see below for a list of anticipated frequently asked questions and their answers including how interest will be calculated.
If you have any questions, please contact our customer service team at (403) 777-4646 or by email
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It was then followed by a lengthy faq section.