Quote:
Originally Posted by Fleaburn
It seems I am in the minority but I think the OP has a reasonable expectation to be informed on what the Flames are going to do with the 1000's of dollars they collected from him. A customer who has paid a lot of money for a product shouldn't have to chase down information on what will happen to their money. That's just bad customer service.
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We aren't saying he doesn't have a reasonable expectation to be informed. He absolutely does. We're saying his complaint on a message board less than 24 hours into it, on a Sunday is unreasonable. I'll donate a pitchfork to his cause if STHs haven't been communicated to within a few working days.