[Redliner]

We're with Vivint security and they've been decent if not spectacular. Price is competitive (~$35/month) and their customer service has always been pretty good. Your contract is supposed to include the one free system install, but we moved halfway through the contract and they gave us a brand new (and way nicer) system at the new house free of charge. When it comes to monitoring I think most alarm companies are about the same these days in terms of the service they give you. Honestly though, psicodude summed it up pretty well. I used to work for ADT in their dispatch centre and the number of steps we had to go through to verify that the alarm was an actual emergency before dispatching police was borderline ridiculous - any halfway competent thief would be long gone by the time the cops actually arrived . Fire calls are immediate dispatch though, so that definitely has some value. Distress calls (from the keypad) are also immediate dispatch, so if you're worried about home invasions or that sort of thing then the monitoring is definitely worth it.