Quote:
Originally Posted by photon
Just called Fido to see what their procedure was and see how many Fido dollars I've got, and I just found out that when I got my iPhone 4 2 years ago at launch, they didn't give me a new 3 year contract starting on the purchase date (i.e. replacing the existing contract), which is what they told me they were going to do, they gave me a new contract appended to the old one.. so my contract doesn't expire until 2014!
I'm sure I even had them write it down, but I think I got rid of all that paperwork in the great office cleanup of 2012. 
"There's nothing I can do."
I've been with Fido almost since they were Microcell, they've got to be able to do something for me. No CPers work at Fido? |
Unfortunately Fido's policy is stacking, however there were some reps who made that mistake, but they didn't really fix it. You could try contacting a manager and see if they will over-ride it, but odds are your SOL.