Quote:
|
Originally Posted by AaronSJ
I agree with Frank, although I understand your frustration.
The problem is that the store/manager hasn't done anything wrong, per se. If he chooses, for business reasons, to make certain customers pre-pay, then that's his perogative. He's likely come to the conclusion that it's more profitable for him to annoy unknown honest customers than to risk losing a tank full of gas every few days... and he's probably right. Is it fair? No. But life isn't fair.
Your best recourse is to never buy gas there again and encourage others to do the same. And move on...
|
Sooo......If I as a business owner choose to make people of colour pre-pay and allow white people to not pre-pay, Then I haven't done anything wrong, per se.
Ageism is a legitamite form of descrimination. Usually it is the other way around - older people are not hired for jobs because they may be harder to train, expect more money, be less willing to take their cues from younger people, etc...Either way, it is wrong.
Gundo, good for you to persue the issue. Yes, it might seem futile and come to nothing, but my experience has been that corporate types take written complaints very seriously. When you do write a complaint letter (not an email) make sure you try and do three things, a) stay civil and polite, b) try to mention a good point about the general service that you normally receive, and c) Always ask for what you want - be it a free item, a written apology from the manager, whatever - if you do not ask, you will not get and stating that you will no patronize the establishment ever again will get your letter filled under 'G'. You can make that statement in a follow up letter expressing your dissatifaction with their efforts.
What this complaint could lead to is a policy that everyone has to pre-pay every time (like a lot of stations in the States). Which is not so bad.
A Friend was asked for id at a restricted movie (he was 24 at the time) by an usher who was 15, My buddy complained that if they were going to id people they should a) id everyone, not just one person in the party, and b) the employee doing the id'ing should at least be old enough to cover the age restriction. He got 6 free movie passes.