[Gundo]

Im on my way home from work today and the car needs gas, so I stop at the neighbourhood Esso I always stop at. I use my debit card to pre-pay for $16, because thats all I have in my one savings account Im about to close. So after the $16 pumps into the tank I replace the nozzle and go to finish filling up the car.

So I try to fill the car on the same pump, it says "Begin Pumping" then suddenly "Transaction Cancelled". I though there was something wrong with the pump so I back out of the stall and into another one, try to begin pumping but the same thing happens, try again same thing when it says "Begin Pumping" it suddenly changes to "Transaction Cancelled". I tried a total of 3 times, so I went inside to ask if the pumps are broken.

I stand in line and when I get to the clerk I ask if the pumps are broken and he says that its pre-pay,okay no problem some gas stations are pre-pay I understand that. So I give him $60 cash to more than cover what it will take to fill my car. So I walk back to my car, an older man was on the other side of the pump filling his car, so I ask if he had to prepay, he said no not at all. So I ask the guy filling on the pump across from me same thing he never had to prepay and I ask the others that are filling and no one else had to prepay but me.

So I fill my car up and go back inside to get my change since I never used the total $60 I gave him, and I ask the clerk who is also the Manager/Supervisor why I had to prepay, he told me everyone had to, then I told him I talked to older guy beside me and he didnt have to, the clerk said "he's here every day, we know him" okay fair enough, then I ask him about the guy on the pump across from me and that he didnt have to pay same answer "he's a regular we know him".

So I call his bluff and say "no one else had to prepay but me and I'm here filling up every 3 or 4 days so how come I'm not a reglular that doesnt have to prepay??"

He says this to me "Some young guys, like you stole $94 in gas in one week"

So I said "what the hell man, thats discrimination! Why do only I have to prepay??"

He says "because young guys like you stole $94 in gas"

I lost it, but I never swore or called him anything I stayed civil and just said thats discrimination and he seen I wasn't cool with what he just said and offered me a free slush,I want to know why I'm being put in the same category as criminals?"

He then told me I was making a scene and asked me to leave the store, I wasn't yelling, I wasnt being disrespectful I was just looking for an answer. So as I was walking out I stopped at the door and told him "I dont know where you come from, but where Im from thats discrimination and thats Bull****"

So I got home and called Imperial Oil and lodged a formal complaint and it turns out the guy who told me "young guys like me" stole gas is the manager and they are looking into it. I'm also going to write a letter to the regional managment and pursue my formal complaint.

Anyone know any other avenues I can take in resolving my complaint??

I can say this Esso has lost my wife's and my business.