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Rathji · 08-29-2012, 11:13 PM

Not Shaw related, but up the same alley.

Did an Telus install for a client this past week, and the work order listed only about 20 or 30% of what actually needed to be done. Lucky he showed up about 20 hours early, so the work was actually done by the time I needed it to be. Lucky someone was on site to let us know, or I would have missed him entirely.

Sometimes things get missed in a work order and sometimes the work order can't possibly predict the chaos that an installer might find when he gets on sight.

The installers who claim to show up, or show up and silently drop a card saying they missed you when you were home the whole time are the worst though. I get it if you dont want to work late, but call and tell me so I am not wondering what happened or waiting around and no one is going to show.

08-29-2012, 11:13 PM	#334
Rathji Franchise Player Join Date: Nov 2006 Location: Supporting Urban Sprawl Exp:	Not Shaw related, but up the same alley. Did an Telus install for a client this past week, and the work order listed only about 20 or 30% of what actually needed to be done. Lucky he showed up about 20 hours early, so the work was actually done by the time I needed it to be. Lucky someone was on site to let us know, or I would have missed him entirely. Sometimes things get missed in a work order and sometimes the work order can't possibly predict the chaos that an installer might find when he gets on sight. The installers who claim to show up, or show up and silently drop a card saying they missed you when you were home the whole time are the worst though. I get it if you dont want to work late, but call and tell me so I am not wondering what happened or waiting around and no one is going to show. __________________ "Wake up, Luigi! The only time plumbers sleep on the job is when we're working by the hour."