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photon · 08-23-2012, 01:14 PM

Sorry to hear about the job situation!

One of my rental properties had connectivity issues (packet loss) with a new setup from day 1, but had to wait a few weeks before they could have anything done about it.

I called them when the tenant had some time, and I explained what was going on and she was going to book a service call (I think she was new, she certainly didn't seem to know what I was talking about half the time), but after putting me on hold she told me she was instructed to do the whole trouble shooting stuff.

So I had to sit there for 45 minutes doing each little "turn this off, connect this to that, try this, reboot this, do it all again upside-down, etc" before I could get my appointment.

Appointment comes, they replace modem, fixed.

08-23-2012, 01:14 PM	#319
photon The new goggles also do nothing. Join Date: Oct 2001 Location: Calgary Exp:	Sorry to hear about the job situation! One of my rental properties had connectivity issues (packet loss) with a new setup from day 1, but had to wait a few weeks before they could have anything done about it. I called them when the tenant had some time, and I explained what was going on and she was going to book a service call (I think she was new, she certainly didn't seem to know what I was talking about half the time), but after putting me on hold she told me she was instructed to do the whole trouble shooting stuff. So I had to sit there for 45 minutes doing each little "turn this off, connect this to that, try this, reboot this, do it all again upside-down, etc" before I could get my appointment. Appointment comes, they replace modem, fixed. __________________ Uncertainty is an uncomfortable position. But certainty is an absurd one.