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Old 08-22-2012, 02:35 PM   #1017
Travis Munroe
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Join Date: Feb 2009
Location: Calgary
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I picked up a brand new vehicle about 6 months ago.
Problem 1- I was not told that I only need an oil change at 20k so had a full oil change done at another shop at 6k. (perhaps I have been under a rock and should have known this)
Problem 2- Sunroof stuck on slant and tweeter in rear door is clicking. I take it in, leave in a loaner and get a call 3 hours later to come get my car as they have to order the parts. PITA but o well. I also ask what can be done about the headliner as so much water came in during a heavy rain storm that the headliner was soaked and dripping on the seats. They said it looked fine and nothing would be done. Do I have any say on this or do I have to go by their word that it looks fine and not worry about mold?
Problem 3- I pick the car up and realize a few days later they didnt put the wind deflector from the sun roof back in and its just exposed steal. Also, they didnt replace the tweeter at all. The service report says the mechanic confirmed the rear speaker sounded bad and I am now assuming he was too lazy to listen and just replaced the speaker when it was fine all along.

So here I am 6 months in, going in for my third trip when I feel 1 trip should have solved all of this.

Is there anything I can look for in compensation or is it just bad luck on my part? Everything is warrantied but its still a pita to schedule a loaner weeks in advance and drive around with either a slanted open sun roof in the rain or a awful sounding tweeter or in a car that sounds like a 737 when the sun roof is open due to no wind deflector.

/end rant
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