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FlamesFanStrandedInEDM · 08-08-2012, 10:31 PM

Good Evening,

I am in a bit of a pickle. I need to know if there is anything I can do. I sold an Ipod a few weeks ago to someone off Amazon Marketplace. I shipped it Xpresspost on July 22nd, and I viewed the tracking number and saw it was delivered on July 24th. So I threw away the receipt.

Now, 2 weeks later, the buyer is claiming it never arrived and I no longer have the tracking number.

I have two questions, is it possible for Canada Post to generate the tracking number by giving them the name, address, postal code AND is there anything I can do when that tracking number shows it being successfully delievered.

I guess i'm wondering, how detailed information does Canada Post have access to on past shipments? Are they able to confirm that 'this' address did in fact receive a package on July 24th?

08-08-2012, 10:31 PM	#1
FlamesFanStrandedInEDM First Line Centre Join Date: May 2009 Location: Back in YYC....7 Years Later Exp:	Any Canada Post Employees? Need Help Good Evening, I am in a bit of a pickle. I need to know if there is anything I can do. I sold an Ipod a few weeks ago to someone off Amazon Marketplace. I shipped it Xpresspost on July 22nd, and I viewed the tracking number and saw it was delivered on July 24th. So I threw away the receipt. Now, 2 weeks later, the buyer is claiming it never arrived and I no longer have the tracking number. I have two questions, is it possible for Canada Post to generate the tracking number by giving them the name, address, postal code AND is there anything I can do when that tracking number shows it being successfully delievered. I guess i'm wondering, how detailed information does Canada Post have access to on past shipments? Are they able to confirm that 'this' address did in fact receive a package on July 24th?