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Old 08-08-2012, 01:27 PM   #11
Bobblehead
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Quote:
Originally Posted by FanIn80 View Post
Yeah, that is as of today. Yesterday it was someone internal who had not done something correct.
Quote:
We talked to Apple directly about its security policy, and company spokesperson Natalie Kerris told Wired, “Apple takes customer privacy seriously and requires multiple forms of verification before resetting an Apple ID password. In this particular case, the customer’s data was compromised by a person who had acquired personal information about the customer. In addition, we found that our own internal policies were not followed completely. We are reviewing all of our processes for resetting account passwords to ensure our customers’ data is protected.”

On Monday, Wired tried to verify the hackers’ access technique by performing it on a different account. We were successful.
Last night some Apple employees were saying they were no long able to do password resets, but nothing official had been released.

It looks like now the air is being cleared a bit, which is good.

Anything to clear up this scenario:
Quote:
If you have an AppleID, every time you call Pizza Hut, you’ve giving the 16-year-old on the other end of the line all he needs to take over your entire digital life.

And so, with my name, address, and the last four digits of my credit card number in hand, Phobia called AppleCare, and my digital life was laid waste.
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