It's fast, no matter which office you use. I've used both in the past couple years.
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When I renewed my passport last year, I went to the south location (Fish Creek) first. I waited in line for a long time there and then a woman said I couldn't renew my passport because it was damaged. I think it got wet in Mexico or something.
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Something odd about that... when I went to that office, they claimed my passport was damaged and it had to be confiscated. A big problem for me, since I had to travel to the UAE in a matter of 10 days and my visa was stamped in that passport. They didn't care and forced me to apply for a replacement passport. They insisted that the damaged one had to be taken away and could not be returned, no matter how much begging and pleading I did.
Apparently they're not all that consistent with that practice. Man, did I ever have to go through a lot of trouble to get that visa replaced. The UAE consulate in Ottawa informed me it was an easy process, people lose visas all the time! Well apparently "losing" a visa and having it confiscated by the Canadian government are two different things in their eyes and I had to go through hell and back to get my visa again.