Quote:
Originally Posted by Rathji
So I am confused, does Shaw run hosted services for AHS, or it is just the connection to <inserr other service name here> that has been disrupted?
Seems to be claims of a bit of both here.
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Hard to know for sure.
What is known is that IBM subleases 3 floors in the Shaw building and they preform contract work for AHS.
Combine that with previous posts about WAN connections being down and it makes sense that Shaw is the ISP of choice for AHS in Calgary (who knows maybe IBM/AHS uses Telus and the only reason they went down is cause power was shut to the Shaw building and hence IBM went down).
The 911 issue, I am less sure of what the issue there might be. I always thought the City ran 911 service so not sure why the Shaw building going down would affect it unless they use Shaw as an ISP as well but you would think that they would use Enmax Envision - in my experience if its available its far more cost effective if you are in Calgary vs Telus and Shaw.
I thought only Shaw customers were without 911 access hence the news report to go to a neighbours house or use your cell to call 911.