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Originally Posted by Notorious Honey Badger

My Mom works at the foothills and surgeries are being cancelled becuase their network is down. This is a massive screw up on Shaws part and shows how bad their network is. Where is the redundancy??

How can this happen, were there not redundancies in place?
We have rigorous systems in place for redundancy throughout our national network which allowed us to contain this incident to small area of downtown Calgary with no in-home disruption across the rest of the country. Due to the nature of this flash fire our generators and back-up generators were both impacted in an unforeseen manner.

From http://www.shaw.ca/