Thread: Shaw Down?
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Old 07-11-2012, 09:11 PM   #21
Rathji
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Quote:
Originally Posted by Byrns View Post
Better not be, our company has been waiting 8+ weeks for several installs in Calgary and Edmonton. Those guys suck.

I'm not sure how they could install a fibre service in an hour. It would take them longer than that to prepare the paperwork...
Just what I heard, you should call them and ask if they can give you rush service if you were a customer of Shaw.


Quote:
Originally Posted by psicodude View Post
They must be selling their residential dsl service as "well, it's better than being down". Most of the big companies downtown I know have 10gb service to a DC or co-lo like Q9 and a gig to the internet. There is no way they can light that up In under a week.

Shaw will Definetly have some damage control to do here though. I get it was a freak thing, but they should have had some sort of automated fail-over process in place.
That was my first thought as well.
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