Can't say it enough, so thanks again everyone. I now have some options to try out if I decide to, and if Seagate can't resolve this issue. At the very least I learned a few things going forward.
I was hoping someone else had run into this problem and had one of those 'too simple to believe' solutions to an all-too common error. I should know things can't be that easy.
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"It's a great day for hockey."
-'Badger' Bob Johnson (1931-1991)
"I see as much misery out of them moving to justify theirselves as them that set out to do harm."
-Dr. Amos "Doc" Cochran
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