I sure wish I was more computer literate right now.
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Originally Posted by zamler
It sounds like the drive is defective. I don't know if what you have on the drive HAS to be recovered, but if not, then you can always remove the drive from the enclosure and hook the drive itself up via the SATA connector and do a secure erase. Another option is to connect the drive to another USB>SATA controller and see if you can access it.
Basically it is either a bad interface (the USB to the drives native SATA) or the drive itself is failing. Maybe someone else has better advice.
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So, not the most tech savvy guy...but does this mean trying a different port? If so, tried and unsuccessful.
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Originally Posted by Rathji
<insert obligatory stern warning about always having a backup>
testdisk might let you recover stuff if it is showing up as unknown. |
No, I deserve it. Trouble was I simply didn't have the room.
It doesn't show up with a drive letter or in My Computer, but in the Seagate Drive Settings it does come up as 'Unkown' on occasion. The computer seems to recognize that I have a Mass Storage Device connected to it, but it can't open it. I'll try TestDisk and see what happens.
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Originally Posted by GoFlamesGo89
Its hard to know whats going on. It could either be the HD controller on the case or the drive itself. I assume that you're not interested in simply returning the drive, and are okay with invalidating the warranty in order to recover the drive. If not, then your best best is to work with Seagate and/or retailer to get a replacement.
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I would invalidate the warranty if I had to. I have read some complicated suggestions about hooking it up as an internal drive, although I don't know if this can be done on a laptop and with a portable drive. I also don't know if I am comfortable doing that.
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If you're more interested in the data, the safest and most expensive way would be a professional data recovery service, typically ranges from hundreds to thousands of dollars.
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As a working college student, this unfortunately isn't an option. Perhaps if Seagate did the right thing and covered the cost for a faulty 4 day old drive, but I highly doubt they would do such a thing for a $120 drive.
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If thats not in the cards the next thing I would do is try some data recovery software on the current drive. Try googling 'GetDataBack' from Runtime software which has a free demo to see if your data is accessible. If you can see the drive at least, there is hope. If not, try changing the case (see below) and then rerun the software to see if the case is the issue.
My next suggestion would be to find another case and move the HD into the new case (I assume the drive itself is a 2.5" SATA, but you'd need to confirm this). This is actually very simple to do assuming the Seagate case is not sealed. My experience has been that most of them can be opened using standard computer tools. The drive itself will be a typical format and will be easily transferred to a standard case (from Memoryexpress or similar online source).
Hope this helps.
Edit: Rathji's suggestion for testdisk is a good one, although in my limited experience a bit harder to use
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The case seems sealed pretty good. I don't have any tools of any kind that would be appropriate to attempt to open it. However, I assume with pretty fair certainty that it is a 2.5" SATA.
For further reference, this is the drive I purchased:
http://www.bestbuy.ca/en-CA/product/...d3cdcb7a7cen02
Pretty bummed that my photos, movies, and countless hours of work may be gone.
Either way, thanks everyone for trying to help. Any other ideas/suggestions/information/follow up is always appreciated.