This is definitely a serious problem that needs to be addressed.
My son worked as a cook at one of these senior's homes for about 6 months, and when he complained about the quality of the food, he was fired.
One of our close friends had a parent in the same home, and when they heard from my son what was going on with the food i.e. pre-packed, frozen, no name brand junk, they promptly moved her to a different facility, where she was much happier.
I think every senior in a nursing home should have someone advocating for them...preferably a family member if possible. Just the staff knowing that someone is keeping an eye on the situation can achieve positive results.
My wife and I used to pick up an old gentleman at a nursing home and take him to church once a week, and we spoke up whenever his teeth needed extra cleaning, or he needed a warmer coat, etc. He ended up with one of the nicest rooms in the facilty. He had looked after his Mom and Dad until they died, and had no immediate family in the area.
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