You know, I checked out the other thread of hers (That MMO Champ bombing) and in it was a pretty good point made by a chef. The server may very well know that there is a problem with the food...but what server is going to risk their job by telling the cook/chef: "Yeah, I don't think you did this properly." I bet most would take it out, have the customer say "I didn't want it like that" and then go back to the chef with "The customer says..."
Also, I used to be a manager for a drug store. I loved it when folks like Springs1 came in (there are nuts out there obsessed at this level with just about everything, it seems) as I quite enjoyed tossing them out of the store and telling them not to come back. My staff's morale was more important to me than some holier-than-thou pissant customer.
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