Quote:
Originally Posted by TorqueDog
Having flown on both A/C and WestJet in the past few years, I can honestly say I felt the experience on WestJet was better and that I got more for my money.
If there's a company that has set the bar low for what you should expect in quality of service, it's absolutely Air Canada.
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My experience is that they are both pretty much the same with WestJet being slightly worse. WestJet pilots like to get on the intercom and tell lame jokes and make corny announcements which makes them a little more likable (although I find them annoying most of the time), but it's smoke and mirrors. I was bumped from overbooked WestJet flights twice (even though they claim to not overbook) and never bumped from Air Canada (could be just luck, but whatever). The last 2 times I flew with West Jet, their live TV entertainment didn't work. I never had that problem with Air Canada.
Also, being Star Alliance for Air Canada is a big plus. I love just being able to throw my luggage on when I start and getting it tranferred automatically even when changing airlines.