Quote:
Originally Posted by TorqueDog
I would ask the company setting up your VoIP system what the connection specifications they recommend are (and if they have any partners or have worked with any companies who can service a business in your area) and then going up from there based on your other business needs.
I've never heard of LightSpeed (I only know if it as an entry level Shaw internet package), so I can't really be of any help there.
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LightSpeed came into play because the phone installer told us about them.
As a company we greatly prefer dealing direct with the ISP that owns the 'last mile' to our site. Once we get a 3rd party involved (ie: a DSL reseller) then getting a connection problem fixed can become more difficult because both the ISP and reseller are pointing fingers at each other. Happened to us more than twice.
Anyway, because Telus owns the lines and LightSpeed is a reseller I'm hoping to get a sense of their reputation.