I don't know why this would be a problem or any more shocking than say a receptionist I know of who works for for a conservative company and shaved her head for cancer. I think if the delivery guy has any people reading ability he would be able to quickly identify someone who gave him a funny look and he could easily explain it...or perhaps wear a cancer pin.
I don't see why this would freak someone out more than other things. I'd like to know if their policies prevent delivery people from shaving their head, turning their face into a pin cushion, having long goaties, tats, or spacers in their ears,. If they have some sort of written policy around this sort of thing then maybe its appropriate though I feel this was an over reaction for a temporary act.
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