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From Sleep Country:

Sleep Country Canada


Christine Magee’s response to the Calgary Sun:

We support our employees' dedication to charitable causes -- just as we do extensive charitable work as a company. We also have to make sure our customers are comfortable when our delivery associates enter their homes -- and that's why we require employees to maintain a professional, business-like appearance. In fact the acid test that I always use for the appearance of a Sleep Country delivery associate is whether my mom would be comfortable with this person setting up a bed in her bedroom.

In this case we had to make a judgment call whether our customers might feel uncomfortable by a stranger with pink hair in their bedroom, especially if it is not immediately evident that he was supporting a charitable cause. We realize that some will not agree with us, but we want to explain our reasoning and our attempt to strike the right balance.

I hope you can understand why Sleep Country Canada asked this employee to wear a hat. We thought it was a reasonable compromise and he wore it last year. This year instead of wearing his baseball cap he chose not to work his shift and to leave. We did not fire him.

In the end, I can only hope that we will be measured by our intention to serve our customers well and our track record of supporting charities.

Christine Magee
President, Sleep Country Canada