Yesterday there was a transit event at the Telus Convention Centre. It was a "customer to customer" engagement event co-hosted by Calgary Transit and the Customer Advisory Group.
It was part of the greater Route Ahead process toward creating a long-term plan and strategy for Calgary Transit. The focus of the event was to get customer feedback on what they would like to see in a transit system in 30 years.
Quote:
Calgary Transit inviting customer-to-customer feedback
Commuters will have the chance to share their vision of Calgary Transit this weekend in a customer-to-customer setting.
The Calgary Transit Customer Advisory Group, which was started last year and is made up of transit users, will be hosting the event on Saturday.
“It will really be customers-to-customers talking about what they want,” said Theresa Schroder of Calgary Transit.
This weekend will be one of many engagement events planned for this summer as part of transit’s RouteAhead project, which aims to set out a plan for the transit system over the next 30 years.
“We can have a whole bunch of experts come in from around the world and talk about what transit should be…but the mayor, and we agree, thinks that our customers are the experts on our system,” said Schroder.
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Link to the rest of the article
The turnout was decent. Lots and lots of good discussion and ideas being floated.
I had meant to post about this leading up to the event but I've been tremendously busy with this and other things. If there's other things like this coming up, I'll try to get it out there more.
Feedback and ideas doesn't have to be limited to events such as this though. Some of the things that have been raised in this thread will be in the mix as well. If you have any suggestions or ideas you want to put out, throw them out there.