Quote:
Originally Posted by OldDutch
So I tried both a full and user file only backup. Both failed, and the log says it was an output error.
Looks like I will be giving her laptop back, with advice on a 3rd party that can help recover her data. Unless there is something else I can try?
If not, is there a company I can at least give her the option of using, that you would recommend?
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Hmm..try Carbon Copy Cloner if SuperDuper is bombing. The goal at this point is to salvage what can be salvaged before handing off to any third party, because once the machine leaves your sight, who knows what could/will happen to the data.