Quote:
Originally Posted by OldDutch
Thank you both, that is what I suspected. I read booting into safe mode basically runs fsck at startup, and after doing that, it still gave me problems.
Anyways, if I wanted to recommend to her a place to get her data backed up ASAP, where should she go? Apple store? memory express?
I tried running time machine, and even drag drop, but both come back with errors. I think the next step is to get a pro involved who can save her family photos before they are gone for good.
Any suggestions? Cheers!
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She wasn't using time machine previously?
Edit: I guess not since you're looking to pull data off the drive before it fails completely.
What I would try is using SuperDuper to clone the internal disk to an external one. I'm 98% certain that SuperDuper won't choke on bad blocks like Finder or Time Machine will - it will keep copying everything it can, which is what you want. SuperDuper is free to use for this kind of functionality - you only pay if you want the more advanced smart copy and scheduling features, which you don't need to get a brand new clone.
She should refrain at all costs from using the machine until you've got the clone - keep in mind that the physical damage to the drive could be worsening the longer you use it, particularly if there's contamination inside the drive, so there's no sense in endangering the data any more than neccessary.
Get a USB drive, get a SuperDuper clone of everything you can, and then evaluate if you've got the bulk of the data, and what your next steps are. Odds are you'll get most of the stuff off the drive and won't be looking at more expensive data recovery options.