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ken0042 · 04-18-2012, 11:45 PM

I guess I should clarify. The lockouts happen after the user changes their network password. My experience has shown an iOS device will never inform the user that the reason it cannot connect to wifi is due to an invalid password.

The network team has some great tools for us. I can track attempted connections and be able to tell a user of their movements from room to room with an up to the minute timestamp. My issue is that by the time through a few email exchanges where each time I ask them if they own an Apple product, by the 3rd or 4th email they will often tell me "Oh, I have an iPhone; but I have never hooked it up to our network."

I was hoping there was an easy way for me to tell them "It is an iPhone"- or even better "It is an iPhone 4S." Because apparently my saying "an Apple device such as an iPhone, iPad, or iPod Touch" isn't clear enough.

04-18-2012, 11:45 PM	#5
ken0042 Playboy Mansion Poolboy Join Date: Apr 2004 Location: Close enough to make a beer run during a TV timeout Exp:	I guess I should clarify. The lockouts happen after the user changes their network password. My experience has shown an iOS device will never inform the user that the reason it cannot connect to wifi is due to an invalid password. The network team has some great tools for us. I can track attempted connections and be able to tell a user of their movements from room to room with an up to the minute timestamp. My issue is that by the time through a few email exchanges where each time I ask them if they own an Apple product, by the 3rd or 4th email they will often tell me "Oh, I have an iPhone; but I have never hooked it up to our network." I was hoping there was an easy way for me to tell them "It is an iPhone"- or even better "It is an iPhone 4S." Because apparently my saying "an Apple device such as an iPhone, iPad, or iPod Touch" isn't clear enough.