Quote:
Originally Posted by flames_1987
That's the scary thing! Imagine some 16 year old waitress, first shift and she asks would Springs1 like another Pepsi? This is one of the things she listed as rules that if broken will result in no tip.
I want to hear about her husband......I would pay good money just to meet this man!
|
That rule is the one the kills me the most. When I was training to be a server one of the things we were told was that customers are expecting you to know what they are drinking and that it is useful to ask if they would like another of the same, especially if it's an upsell. Most people are happy their server remembers what they are drinking, they don't get offended if you ask if they want another of the same. I actually ran into the french fry thing while serving once or twice, but this whole thing about getting offended because your server asks if you want another margarita, that's just plain loony... Oh my God, you had to waste a word "No, I would like a diet coke please, to go along with my deep fried death platter..."