Quote:
Originally Posted by Otsy
Anytime I've changed packages on the TV, I've called and it's been done very quickly with no wait time. I had to call for a service once early on when my TV and Internet didn't work one Sunday morning. I was beginning to get a bit angry because it was almost time for football to start, but I called at 10am on a Sunday morning and by 11:30 the tech was at my place and replaced the router and gave us a different remote for the STB because our wasn't working properly.
I've been quite happy with my Telus service for a little over a year now.
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Soon, you'll be able to forget the call to the CSR to change theme packs and do everything yourself through your STB.