To be clear Chris when I called in it was in Octoberish. I had a flight to Toronto and the blue tag was for Toronto.
When I called they refused to just swap it. She took the cancel over the phone and then she then rebooked me after in a separate transaction, but I declined saying I'd do it online.
They will do it all for you but in 2 separate steps, instead of just swapping it in one step. It seems like nit picking but, I'd just do it online yourself as it's quicker.
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