My wife actually bought a Windows 7 phone and ended up returning it for an Android phone. Her one requirement was the ability for her phone to sync email, contacts, and tasks with Outlook directly (ie. not through Exchange). Amazingly, there was no simple way to do this. One of the many steps she needed to do to even start having the ability to sync was to create a hotmail account. Even so, she never got syncing of those three things working properly.
Since she already had a gmail account, and syncing on android was more mature (though still far from perfect), she returned her Win7 phone for an android.
It boggles my mind that Microsoft has frittered away one huge advantage by not supporting syncing directly with Outlook, which Win Mobile w/ActiveSync was able to do.
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