Quote:
Originally Posted by BananaPancakes
I just had a really bad experience with them the last couple weekends and wouldn't recommend them at all.
My girlfriend and I went in to get her cracked iPhone 4 screen fixed so we took it in thinking they would be a bit faster than the apple store. We gave them the phone for an hour, everything looked physically okay with it afterwards, paid them $140 (they said the apple store charged $170), and were on our way.
A couple days later, we start noticing that the proximity sensor didn't work at all. So the touch screen wouldn't turn off during calls and it would accidentally end calls, start facetime, etc. We give them a call and they tell us to bring it in again.
So it's another weekend, we take it in, they say it will take an hour. After we come back, they say that they still can't get the sensor working.. We ask how long it will take, and they just say that they don't know and they're going to keep trying different parts. After about another hour of "trying different parts" and being told to just wait indefinitely, I start to get a little irritated. I ask to talk to the manager who was "busy" repairing another phone. I literally stand in the store and wait until he's free (which for some reason is another hour, when they're about to close for the day).
His solution is to take the phone back, and back up the data. Bring it in again, and he'll give us HIS used iPhone 4, which had the same storage capacity and was also on Rogers. I was kind of iffy with it, but my girlfriend just wanted to leave, so we say okay.
After 3 trips to that place and over 4 hours of waiting, we get his old iPhone 4 with a new screen. I examine it a bit closer this time and noticed the screen felt plasticy, the home button was loose and didn't click quite right, it just felt kind of cheap in general. But my gf said it didn't bother her so we just took it and left.
So yeah. I thought they were pretty unprofessional with the whole situation (I believe it's run by college students), and I wasn't really happy with the quality of parts used, considering they were charged us $140 for it.
I'd definitely try another place if you're looking for repairs. Next time I'll just pay the extra $30 and get a working refurbished phone from Apple.
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Yeah, as I said earlier in the thread, I have a good feeling that iPhix is not using genuine parts but the same knockoff parts you can get for pennies on the dollar on places like dealextreme, ebay, alibaba, etc.
You can get the whole LCD + glass + touch digitizer for only $37 shipped. If you buy them separately, it's only about $10 each part. That's probably what he pays for his replacements, even less because he probably buys a ton wholesale.
http://www.dealextreme.com/p/replace...4-black-118742
They used to run their business out of the UPS store. You'd drop the stuff off and come back to pick it up later. You know that it's just a random guy sitting in his garage or basement with a screwdriver fiddling with your stuff.