Neeper - same thing happen to me and my wife late last fall. Same vaccum, same story. The guy even tried to pull the old I need to call my boss trick.
I told him if he gave me $1,500 for my old vaccum I would buy his for $1,700. Didn't bite.
Hey did he also through in that they would provide a deep steam clean once a year for like 25 years?
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