On the otherside of the cash register, I have had a few jobs in retail, and even though I get annoyed I feel for them.
More stores are going with some kind of commission based pay system. I don't know if the GAP has it or not, but most of the jobs I had went to one rather than an hourly wage. If said person didn't come and try to help you out, they would not get paid any better than the person making the clothing. OK, that is an exaggeration, but there was nothing I hated more as a retail guy than having a customer I was checking up on go to someone else, and have that person get the commision.
I don't like when they say hi when you walk in, I don't like if I am asked by three different people in the first five minutes if I need any help, and I hate when they try to add things on at the till. But, surprise, it's their job. I'm sure they hate it too, but its what is asked of them. Failure to do that could result in less hours, or no hours at all.
Having said that, I would have loved to be there when you told the Gapper off.
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