[Rathji]

Here is a good question for you longsuffering:

If Racknine suddenly started vetting all content that was submitted by a client to be robo-dialed out, how would they know that this official sounding message was false?

Sure they could check, but even if they were required to check all content, is that really a reasonable thing to expect them to know for a fact or not, if polling stations had been moved? Would they know for a fact that the person that submitted the file was not allowed to advise people of their polling station location?

I have received many calls before, advising me of where my polling station was. I can assure you that none of them were from anyone who worked for Elections Canada, and most certainly would not have been any more important than some shmoe who submitted a file to be robodialed. this is what candidates do to get people to the polls. I have even made those calls and delivered cards with those addresses to peoples homes as a volunteer for a candidate.

I understand that they could have (and maybe should have) had processes in place to review content that thier services are delivering, but I think for an average person to know that this message was fake and/or requiring them to check all facts provided in such a message would be far beyond reasonable.