After several calls Telus sent a tech out today and he ended up replacing the two boxes (the silver one and the small black one) for a single box. He also replaced the coax cable running from the modem to the XBOX with cat5. He seemed pretty confident that it would fix the problems I was having with the XBOX.
I've watched about 3 shows now, without any problems. First time in about 4 months I've made it through a 30 minute program without having 'recording not available' come up or have it freeze when skipping ahead.
So far so good, but I have a feeling the problems will be back at some point unfortunately.
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