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Rathji · 02-19-2012, 10:10 AM

Just wanted to post this here since the bad stories often outweigh the good.

My mom is moving into a new place and I convinced her to get the gateway since it appeared to be the best option, saving her almost $40 over her Bell TV and Regular Shaw internet, plus giving her a landline. The install was booked from 1-5 and the guy showed up at 2:30 and was done before 4, hooking up 3 portals. The only glitchs was the work order didn't have the 3rd portal on it, so it had to be added before it was provisioned and they seem to have her personalizer package mixed up, so the tech was going to call and get that worked out. I didn't spend much time with the guide but is clearly a drastic improvement over the old guides, and it is very responsive.

02-19-2012, 10:10 AM	#301
Rathji Franchise Player Join Date: Nov 2006 Location: Supporting Urban Sprawl Exp:	Just wanted to post this here since the bad stories often outweigh the good. My mom is moving into a new place and I convinced her to get the gateway since it appeared to be the best option, saving her almost $40 over her Bell TV and Regular Shaw internet, plus giving her a landline. The install was booked from 1-5 and the guy showed up at 2:30 and was done before 4, hooking up 3 portals. The only glitchs was the work order didn't have the 3rd portal on it, so it had to be added before it was provisioned and they seem to have her personalizer package mixed up, so the tech was going to call and get that worked out. I didn't spend much time with the guide but is clearly a drastic improvement over the old guides, and it is very responsive. __________________ "Wake up, Luigi! The only time plumbers sleep on the job is when we're working by the hour."