I did mine at Global Knowledge last summer with about a dozen other people from my work, and it was pretty good. The only part I didn't really care for was that the instructor was really just preparing us to pass the cert. exam, rather than really teaching us what ITIL was all about. She actually told us several times that we could skim over a section because they rarely included questions about it in the exam.
At the end of the day, however, everyone in the class passed easily, so mission accomplished I suppose. I think it was about $1200 per person for a 3 day course, including the exam at the end.
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