Quote:
Originally Posted by Rathji
Call back options are only ever available in the early evening
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That's the dumbest thing they could do. I've been on hold for over an hour multiple times getting them to either reset my connection, send a tech and add/drop services. It's a real PITA. Call back options are the best, even if the wait is 2 hours I rather that than stay on the line for a whole hour.